FAQ – All about Vietnam hair and Purchase

All-about-Vietnam-hair-and-Purchase

Answer almost of question for customers:

  1. Many customers get difficulties
  2. Looking for good vendor/factory
  3. Find a good hair price list
  4. Compare and select the most suitable Vietnamese hair for their use
    • Reseller/ Hair Shop
    • Manufacturers/Factory
    • Salon
    • User
  5. Payment and shipping
  6. Miscellaneous

All of below content would help you, in case you have more question, please feel free to contact us, we are always available for all of your questions

 

Detail explanation all about Hair Vietnam and how to buy it safely

 

Q1: Who we are and does it trusted to work with us?

  1. Established and developed since 2000, We have the company registration (which is already veried by Vietnamese Government and Alibaba)All-about-Vietnam-hair-and-Purchase
  2. You can search for us on Google Maps/ Google Verified
  3. Focus in Raw(Bulk)/ Weft/ Extension…
  4. We are manufacturers then we have best price, much better than other trading company
  5. Many hair collecting system and factories
  6. Live Video
  7. We are the Gold member of Alibaba – Any doubt could be solved by Alibaba
  8. https://vietnamesehairs.trustpass.alibaba.com/
  9. We are working for 18 years and serving thousands of customer, sell tons of hair each quarters

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Q2: How to buy hair?

  • 1.TELL US YOUR ORDER
  • 2.PRICE LIST
  • 3.ASKING/UNDERSTANDING
  • 4.FIX ORDER – INVOICE
  • 5.PRERING HAIR
  • 6.SEND PAYMENT
  • 7.RECEIVE PAYMENT
  • 8.SEND TRACKING CODE/CLIP – SEND HAIR
  • 9.RECEIVE HAIR
  • 10.FEEDBACK – CUSTOMER CARE
  • 11.REPEAT ORDER

Q3: Is our hair Remy and Human Hair?

  • ›We are SURE that all our hair are 100% Human Hair and Remy
  • ›We will PAY you 100% value of the order if you find there is any synthetic hair inside
  • ›We only sell Remy hair

Q4: How to compare your hair

  • ›We have 4 main types of raw/bulk hair
  • ›And the Weft Hair, Extension are made based on those types of raw hair
  • ››ATTENTION: If you want the hair price different from our price list, you can give us your price, we will produce based on your price, then you can compare that how we have better price than your current vendor
  • ›LIVE COMPARE: https://youtu.be/WaCpyTslh2k

Slide by Slide, Step by Step Guide:

Q5: What is your Minimum Order Quantity (MOQ)?

  • ›Our MOQ = 500gram (it could be different hair type, but each hair type at least 100gram) – For closure (MOQ: 1 piece)
  • ›Why 500gram: This is the way to save your money, as the Shipping fee is as PER 500gram (you buy 100gram or 200gram, you still have to pay for 500gram, why not order 500gram to maximize the benefit)

›Q6: Do you have discount for big order quantity?

  • ›The price we sent you is already the wholesale price as we are the wholesaler/Manufacturer
  • ›We HAVE the special scheme for you in specific order, that will be discussed directly
  • ›All Customer order more than 20kg/month we will have the discount 50USD on the month of his/her birthday
  • ›We have several PROMOTION in the year:
    • ›New year
    • ›Christmas
    • ›Easter
    • ›Lunar New Year
  • ›Women Day

Please have a look on our website/Fanpage to not miss the promotion

Q7: Time to prepare order

We are factory, then the Capacity will be:

  • ›Bulk/Raw hair: 300-400kg/day
  • ›Weft/Clip in: 50-100kg/day
  • ›Color dyeing: 30-50kg/2 days
  • ›Tip/Tape: Depends on the detail
  • ›Closure: 50 pieces/2 days (4×4”, smaller size will be faster)
  • ›Curly/Wavy + 1 day for all order

 

Q8: PAYMENT

›We accept:

  • ›Bank Payment – Detail in the website and in all invoices
  • ›Western Union or Money Gram
  • ›Paypal

All-about-Vietnam-hair-and-Purchase

Q9: Shipping and Timing

›Ship:

  • ›Test order and order <20kg: UPS/DHL/FedEx
  • ›Order >20kg: Air Cargo = Saving expense for customer
  • ›Some Africa countries: Shipping system with very cheap price

All-about-Vietnam-hair-and-Purchase

All-about-Vietnam-hair-and-Purchase

Q10: Packing and Customize

›Packing:

  • ›Clip and photo before packing to avoid misunderstanding
  • ›Special tape, if not, please call
  • ›We do logo for you (FREE if order >20kg)
  • ›We luxury box with logo various size (1kg, 5kg…_)
  • ›(FREE if order >50kg)

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Q12: Return is acceptable with you?

All-about-Vietnam-hair-and-Purchase

Q13: Other Questions

›We are always free 24/7/365 to answer all questions that you can not find here

  • ›Connect to our staff now to have the answer
  • ›Website: http://HairVN.com
  • ›Hotline: +84 973 777 132 or +84 124 77777 22
  • ›Fanpage: FB.com/hairvn.ltd

All-about-Vietnam-hair-and-Purchase

Thank you for your attention

 

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